Dear Cologne Fans,
Unfortunately, the return to the Cathedral of Counter-Strike will have to wait longer than we had anticipated and planned for. We have continuously strived to bring Counter-Strike back in the LANXESS arena this year, but with a heavy heart we have had to make the decision for ESL One Cologne 2021 to not happen with a live-audience this year. ESL One Cologne 2022 will take place from July 15-17 and will once again be in the LANXESS arena.
Your purchased tickets for ESL One Cologne 2020/2021 remain fully valid for 2022, but you are able to request a ticket refund at any time if you’d like. If you’ve purchased your ticket via Eventbrite, you can request a refund directly in your account using the email address you purchased your ticket with. If you bought your ticket via Evenbrite, contact their support team here and request a refund. If you purchased your ticket at any other selling point, you can request a refund there by showing them this update to prove that we, as the event organizer, officially allow refunds for ESL One Cologne 2020/2021. Please contact our support team via email@example.com if you have further questions!
Once again, we want to thank you for your continued support and we look forward to welcoming you in 2022. We are eager to be back in the LANXESS arena with all of you who have made and will continue to the event what is known for in the past and future.
Your ESL One Team